Privacy Policy
Joyfulemote respects your privacy. This policy explains how we collect, use and protect personal information through our website. Joyfulemote is a physical event venue in Auckland that hosts private game nights, casino-style parties and poker events. All activities take place in person at our brick-and-mortar location.
Information we collect
We collect information only when you contact us or submit an enquiry. This may include your name, email address, phone number, event type, number of guests, preferred date and any message you provide.
How we use your information
We use your information to respond to your enquiry, plan your event and communicate about your booking. Specifically, we may:
- Reply to your question or booking request;
- Prepare a package or quote for your group;
- Confirm availability and event details;
- Send important updates related to your booking.
Data protection
Your personal information is stored securely and only accessed by the Joyfulemote team. We do not sell, rent or share your data with third parties for marketing purposes. We keep your details only for as long as necessary to manage your enquiry or booking.
Data retention
Enquiry records are kept for up to two years so we can follow up on repeat bookings or answer questions about past events. After this period the information is securely deleted. You may request earlier deletion at any time.
Third-party services
We do not use third-party analytics or advertising services. The only external content on this site is the embedded Google Maps frame on the contact page, which may collect data according to Google's own privacy policy when you interact with it.
Cookies
We use a small amount of local browser storage to remember your cookie consent choice. We do not use tracking or advertising cookies. For more details, please see our Cookie Policy.
Your rights
You may ask to access, correct or delete the personal information we hold about you. You may also object to certain uses of your data or ask for a copy of it. To make a request, contact us using the details below.
Security
We take reasonable steps to protect the information you provide, including limiting access to the Joyfulemote team and storing records on secure devices. However, no online transmission can be guaranteed completely secure.
Contact
For privacy questions, email joyfulemote@gmail.com or call +64 21 458 322.
Joyfulemote, 19 Morgan Street, Newmarket, Auckland 1023, New Zealand.